"Exit Application?" Dialogs Are Evil, Don't Use Them!

Posted

Here's a question that is worth thinking about:

Should I implement an "Exit application?" dialog in my app?

In my experience, the answer is almost always no. Consider the official Flickr app, as an example. At the main screen, the user clicks the back button and is immediately prompted with a dialog, questioning whether or not the user wishes to exit the application:

Back button pressed. An exit dialog is shown.
(a) Back button pressed. (b) "Exit Flickr?"

So what went wrong? Well, pretty much everything, at least in my opinion. Here are the three major flaws I see in Flickr's decision to include the dialog:

  1. It slows down the user experience. An additional click is required to leave the application. Sure, it doesn't seem like much... but zero clicks is always better than one. Including the dialog will annoy the occasional meticulous power user and will make it much more likely that people like me will write-up angry rants about it online. To make matters worse, Flickr's dialog incorrectly positions the "OK" and "Cancel" buttons, which as of Android 4.0, should be positioned on the right and left respectively. This is also not a huge deal, but it forces users to think more than they should need to, and the simple action of exiting the application is no longer seamless as a result.

  2. It is inconsistent. Name one native Android application that warns the user when they are about to exit the application. If you can't, that's because there are none. Of all the familiar, Google-made Android apps (Gmail, Google Drive, etc.), exactly none of them exhibit this behavior. The user expects the back button to bring him or her back to the top activity on the Activity Stack; there is no reason why it shouldn't do otherwise in this simple situation.

  3. It serves absolutely no purpose. What baffles me the most, however, is that there is no reason to confirm exit in the first place. Maybe the dialog would be OK if there was a long-running operation running in the background that is specific to the Activity (i.e. an AsyncTask that the user might not want canceled). A dialog might also make sense if the application took a long time to load, for example, a fancy, video intensive FPS like Dead Trigger. In Flickr's case, there is no acceptable reason why the user shouldn't be allowed to "back-out" of the application immediately.

In my opinion, dialogs are both slow and annoying, and should be used as little as possible. Always prefer the faster "edit in place" user model (as described here) when it comes to saving persistent state, and never prompt the user when they wish to "back-out" of the application unless you have a very good reason for doing so.

As always, let me know if you agree or disagree in the comments below!

EDIT: For more discussion on this topic, I recommend reading through the content/comments of this Google+ post (made by +Cyril Mottier, a very talented Android developer recognized by Google as a Android Developer Expert).

+1 this blog!

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